About Guiding You Home

We bring over 28 years of passion in Real Estate.

Sandra's integrity and efficiency have created a legacy of professional, high-quality service. Excelling in knowledge and Experience. Many happy Buyers and Sellers will attest to this.

Customer Care

Our customers benefit greatly from:

Our unsurpassed and extremely professional Agents
28 years of passion, top performance & great success in Real Estate
Continuous training to improve our Real Estate skills
Our integrity, efficiency & high level of quality service
Our elevated knowledge & competence in Sales & Purchases
Our top level Sales & Purchasing record
Flexible hours working around our customer's schedules where possible

What we offer

We offer the following services:

Property Value Estimations
Property Sales
Property Purchases
Property Registrations
Property Listings
Bank Assisted Sales & Purchases
Interior Decorating
Room Refurbishing for Show Houses

Our Values

To conduct business honestly, ethically, and with the highest degree of integrity, professionalism, customers satisfaction and a commitment to excellence. We listen to all of our customers' requirements and find the perfect home for them

Our Objectives

To offer and deliver outstanding service to our customers that would make what is an emotional experience when selling and buying a home, one that is pleasant and happily memorable for all involved

Health & Safety

Health

We use chairs that support back, neck and shoulders
Correct desk height to avoid arm and hand strain
Maintaining the correct posture to avoid muscle aches and pains
Taking breaks frequently, even walking around our chair a few times
Eye exercises to avoid eye strain. Blinking often to moisturise the eyes
Eye drops used if required. Ensuring glasses and contact lens prescriptions are up to date
Neck rotations and dropping our chin to our chest to avoid neck and headaches
Hand and wrist exercises are performed while working to avoid cramping, pain and carpel tunnel syndrome

Safety

Carrying a safety device and whistle
Knowing the closest exits and escape routes
Staying alert and aware of the surroundings of a viewing and open houses
Avoiding driving new customers to and from viewings
Ensuring other employees, team members, or a friend knows our schedule and can check on us
Getting to properties before customers to familiarise ourselves with a plan of action should an emergency arise
Ensuring to lock up after giving the customer ample time to have left the area around the property

Social Responsibility

Being voluntarily socially responsible creates a competitive advantage & enhances a company's credibility

Environmental

Preparing unbiased, truthful, and accurate Listings
Showing truthful and concise images of Listings
Offering fair and defined solutions to benefit all parties in sales and purchases of properties

Ethical

All licensed real estate practitioners are obligated to safeguard and advance the rights and interests of the buying and selling public. This includes preventing fraud, intentional deception in property transactions, discrimination, or any other unethical practices. Additionally, practitioners are required to uphold and honor inter agency relationships

Philanthropic

We donate time and funds to local causes and charities
We mentor our management and staff and provide assistance where needed

Economic

We invest in staff development, workplace improvements, and business ethics
We strive to enhance society and the environment while promoting a positive brand image

Corporate Governance

Ensuring an effective and efficient management structure to benefit customers
Verifying all legal documentation and Government regulations are adhered to on contracts with customers
Evaluating staff training, advancements, performance improvement requirements, disciplinanry action and dismissals
Conducting ourselves with integrity, unwavering loyalty, competence, dignity, courtesy, and ethical behavior
Employing reasonable care and exercising independent professional judgment in all interactions
Carrying out all responsibilities diligently and efficiently
Upholding the confidentiality of customers personal & financial information

Adhering strictly to the PPRA Code of Conduct:

No estate agent shall without good & sufficient cause, directly or indirectly, in any manner whatsoever, solicit, encourage, persuade or influence any party or potential party to a pending or a completed transaction to utilise or refrain from using the services of any Attorney, Conveyancer, Financial Institution, or being offered financial assistance by any person

Being honest and transparent when dealing with customers, and ensuring that all transactions are fair and legal

Agents should be able on request by a customer to provide a copy of the PPRA code of conduct

About Us